Seminars

Business Seminars Would you like to learn more about effective marketing tools and strategies for your business? Is your organization or association looking for speakers to present educational training seminars on relevant topics? Would you like to provide your employees with additional training in marketing or customer service?

Attention Marketing will develop new seminars and/or tailor our existing seminar content to the specific interests of your organization or industry. We offer seminars to expand your marketing knowledge and train your employees. Our seminars range from one to three hours in length. All seminars are presented in a lively, interactive manner by our Director, Laura Sample. Read Laura’s Bio.

Three-hour seminars we currently offer:

Expanding Your Reach

Reaching everyone with your message would require exorbitant amounts of time and money! Effective marketing of your organization doesn’t require you to commit enough resources to reach everyone with your message.

To expand your reach effectively, you need to concentrate your resources on reaching the right people (those who will become your best customers) with the right message (one that is relevant to your target audience). This seminar shows you the best tools, techniques, and media to effectively and efficiently expand your reach and your customer base!

Attracting New Customers

Do you want to know how to attract new customers? Are you interested in reaching across cultural boundaries? This seminar explores target market definition and customer outreach strategies, taking cultural characteristics into consideration. Learn more about the cultures in your local community, and learn how to welcome members of those cultures to do business with you.

Two-hour seminars we currently offer:

Marketing With a Plan! – Put it in writing and reach your goals!

You’ve heard it so many times that it has become cliché: if you fail to plan, you plan to fail. But failure is not an option. You are determined to succeed, and to do so you need a marketing plan that outlines your organization’s goals and strategies.

NOW is the time to develop your marketing plan! This seminar gives you the tools you need to put together a marketing plan that will save you time and help you reach your goals! For more information, or to schedule a seminar, click here.

Attention Marketing can also develop your marketing plan for you: Develop a Written Marketing Plan

Improving Customer Service and Telephone Skills –
How to treat your customers well and keep them coming back!

You may work very hard and spend large sums of money to win new customers. But, if your staff isn’t properly trained, you may be losing customers faster than you can attract new ones.

This seminar will train your staff, providing them with the skills they need when greeting customers, answering the phone, transferring calls, handling complaints, dealing with difficult customers and coworkers, and more. The importance of professionalism in attitude and appearance is also emphasized. This is an excellent seminar to attend with your staff. For more information, or to schedule a seminar, click here.

Attention Marketing can also provide your organization with: Custom-Tailored Customer Service Improvement

One-hour seminar we currently offer:

Improving Your Workplace

Aimed specifically at frontline staff, this interactive, motivational seminar will train your staff with a focus on building rapport, resolving conflicts, and working together as a team. Participants will be inspired, entertained, and will leave this seminar with a new sense of their importance to their team. This is an excellent seminar to attend with your staff.

Attention Marketing is an advertising agency dedicated to helping businesses reach their goals through sound marketing strategies in Yakima, Washington State, and beyond.